Influ2 Insight: Buying Group Engagement And Personal Behavioral Scoring

Focus your marketing and sales activity on key decision-makers and buying groups using Influ2’s behavioral scoring.

Imagine a prospective client clicks on your ad, spends 120 seconds on your landing page, and visits your website twice in one week. This person is really interested in your offer. Unfortunately, you wouldn't know about it. This behavioral data usually remains in the dark funnel since you can’t identify this potential client.

Influ2 uses behavioral scoring to identify prospects and accounts that you wouldn’t have otherwise noticed. This scoring model is based on the behavioral and engagement data from its person-based ad campaigns and data from its tracking script that captures on-site engagement behavior.

Every engagement counts

Ad impressions, ad clicks, page visits and active time spent on the page are all important signals that your prospect is interested. Person-based Advertising reveals this behavioral data by telling you who saw your ad, who clicked on it, who visited your landing page and who stayed active on it for over 15 seconds, even if the person didn't leave their contact details via a lead form. These insights are aggregated through the following scores:

Personal Behavioral (PB) Score

Influ2 tracks and scores the online behavior of every target within a campaign. The ad engagement data for one specific individual is classified as the Personal Behavioral (PB) Score. A high PB score reveals which targets were most interested in and engaged with your campaign. Here's how it's calculated:

Behavior Point allocation Notes
Clicks - Every click on an ad +2 per click
Visits - Every visit from the ad click to the landing page +2 per visit
Engagement - The time a person spends reading/browsing your landing page 0 = 15 secs
+2 = 30 secs
+4 = 60 secs
+6 = 120secs
Fast clicks - If a person clicked on an ad after seeing it less than 5 times +2
Direct visits - Direct website visit, with no click +4 The maximum daily score for multiple direct visits is 6
Additional visits - Visits to additional web pages after the first click or direct visit +2 The maximum daily score is 2
Impressions - Every time your ad is displayed to a target +0.1 per imp. A target can reach a maximum of 2-points across their lifetime
Goal hits -Conversions from Influ2 ad campaigns on landing pages +6 This requires conversion tracking on your landing page(s) via Influ2.

The Personal Behavioral Score is adjusted for decay. The effect from ad impressions and clicks decreases over time (e.g., in 7 days an ad impression will be worth 0.05 points instead of 0.1, similarly in 30 days a click will be worth 1 point, instead of 2 points).


Buying Group Engagement (BGE) Score

The Buying Group Engagement (BGE) score reflects the conversion probability of an account in relation to its Influ2 activity. It makes engagement data obtained from Influ2 Person-Based Advertising campaigns more actionable, for you to rank/prioritize your target accounts more accurately for marketing and/or sales follow up.

The BGE score is based on ‘meaningful’ engagement activity across an account collectively and helps to identify engaged targets within the buying group.

Score Buying Group Engagement (BGE) Score
Description The Buying Group Engagement (BGE) Score is reflective of the probability to convert an account, based on buying group engagement activity across Influ2 campaigns.
Calculation Calculation based on evaluation and weighting of person-based engagement activity of select targets, their individual propensity to convert, correlated against their probability to convert as a group (based on the Bernoulli Group Conversion Model).
For example, an account with a BGE score of 20 has two times higher probability to convert than an account with a score of 10.
Audience Targets with engagement only
Scoring range 0 - 80
0 = no engagement with Person-Based Ads (PBA)
80 = High probability of conversion based on PBA engagement
Engagement threshold An account is engaged when it surpasses a score of 10.

Behavioral factors included in calculation
Clicks - Every click on an ad Yes
Visits - Every visit from the ad click to the landing page Yes
Engagement - The time a person spends reading/browsing your landing page Yes
Fast clicks - If a person clicked on an ad after seeing it less than 5 times Yes
Direct visits - Direct website visit, with no click Yes
Additional visits - Visits to additional webpages after the first click or direct visit Yes
Impressions - Every time your ad is displayed to a target No
Goal hits - Conversions from Influ2 ad campaigns on landing pages Yes

The BGE score indicates when key decision-makers and buying groups in your target accounts across your Influ2 campaigns are ready to be engaged by sales and marketing.

As with the Personal Behavioral score, the BGE score decays over time if there is no consistent engagement with buying group members. To maintain or increase the BGE score, we recommend that marketing activity continues to support sales conversations through the funnel to keep the buying group engaged.

The below graphic shows how to use the BGE score across your sales and marketing activities:


Please note: The BGE score displaces the previous Account Score. For a full comparison please view this document.

Tips to set up for success with Influ2

  • Account for the decay. When a person sees your ad, clicks on it, or visits a page, it creates momentum. Capitalize on it. The longer you wait to react to an ad engagement, the lower the probability you'll get a response, since the ad impact decreases overtime.

  • Use the BGE score to prioritize sales outreach to target accounts and use Personal Behavioral score for each target to customize relevant outreach.

  • Use a snowball effect. You can increase a behavioral score for a target by running a sequence of campaigns* for the same audience. Each new campaign helps ‘snowball’ the interest you've created with the previous ads. We've found that showing ads to targets/accounts in an active deal cycle, gives the sales team the much-needed air cover and maintains overall engagement.

  • Maximize your CTR and make sure your content is engaging. Based on our research, changing creative approximately every two weeks yields the optimal CTR and engagement.

  • Install the Influ2 tracking code on your website (not just the landing page) to gather the first-party account-level intent and behavioral data from page visits across all your webpages to use in your campaigns.

  • Use the BGE score as an indicator for the impact of Influ2 campaigns and track it to evaluate the success of marketing programs.

    *If running multiple campaigns these should be run in sequence, rather than in parallel. Campaigns run in parallel tend to be less effective as they can confuse the audience with multiple messages and result in less impressions and engagement.